Today we’re excited to announce the first of several releases of an exciting new suite of features we’re calling Topspin “Sharealytics.” We’ve been working with our pals at the social analytics company Awe.sm on giving artists the ability track the spread of their marketing widgets across Facebook and Twitter, revealing the amount of traffic, signups and sales driven by fans who share your content online.
“Sharealytics” was created as a research and development project inside the Topspin Creative Services team. Parker, Nicole and Chris have been running prototype version of the feature for awhile, and have seen sharing from Topspin widgets into Facebook and Twitter drive an additional 10 percent of the total traffic to artist campaigns. So now that we’ve put the chocolate into the peanut butter (incorporating the awe.sm analytics platform with Topspin’s direct marketing and commerce tools) we’re happy to start delivering real, actionable data to artists on the effectiveness of social campaigns and the power of fan evangelism.
Here is Ian’s quote from the official press release:
“We’re excited that Topspin now shows artists just how powerful fan sharing on Facebook and Twitter can be,” said Ian Rogers, CEO of Topspin. “Before now, users had no way to quantify a share on Twitter or Facebook. Now, Topspin allows users to see the number of shares, the amount of traffic created by those shares and the number of new fans acquired from the shares. You can see if Facebook is more effective for you, or if your time is better spent on Twitter. Over the coming weeks, we’ll add the ability to track the direct sales driven by a Tweet, an e-mail or a Facebook post. No more guessing about the effectiveness of social sharing and direct marketing — it is time to measure social campaigns in dollars and fans.”
Here’s how it works, starting today:
First, make sure you have a Topspin account. Then email artistsupport@topspinmedia.com and let them know you’d like Sharealytics enabled in your account. Next, publish streaming players, email-for-media widgets (give your email, get a free download) and purchase offers, and encourage your fans to share them into Facebook and Twitter. On the details page for each widget, you’ll notice the Sharealytics graph, which shows the following metrics (displayed on separate lines for Facebook & Twitter):
Shares: The total number of times fans shared the widget, per day
Clicks: The total number of clicks to your offer (streaming player widgets and purchase buttons) or email submissions (email-for-media widget), per day
Clicks-Per-Share: Daily clicks divided by daily shares. Stated plainly, this metric show you how many additional clicks you get on your offer when fans share it out to their friends online. We’ve already seen clicks-per-share numbers as high as 5.99 on E4M campaigns in Facebook, so it’s clear social sharing works, and results in more fans on your mailing list and more eyeballs on your offers.
By the end of February, we’ll be showing you the total number of email signups driven by sharing, the number of plays of your songs and videos that happen after shares, and most importantly, we’ll be showing you the real dollar figures driven by sharing… and the real sales dollars created when you send an email to your fans… even the sales created from a single Tweet or Facebook post.
It’s about time artists had real data about the effectiveness of Facebook and Twitter with regard to their online businesses. And it’s time we all as marketers start measuring social campaigns in dollars and fans. No more guessing, no more vanity metrics. Introducing “Sharealytics” — let’s get started!









