Need help?
  • If you have a charge on your credit card from Topspin Media and are wondering why, please Contact Customer Support.
  • If you bought something from an artist and need help with an order, please check out your original receipt, which should have instructions about who to contact for the specific product you have a question about.
  • If for some reason you don’t have a receipt, please fill out this quick form.
  • If you are an artist or Topspin user and need support, please log into your account and submit an Artist Support ticket.

To reach someone at Topspin, please select from the following:
Artist/Manager Relations: artistrelations@topspinmedia.com
Public Relations: pr@topspinmedia.com
Marketing: marketing@topspinmedia.com
General Inquiries: info@topspinmedia.com

Or via snail mail:
Topspin
1538 20th Street, First Floor
Santa Monica, CA 90404