We have some great resources to help our clients get the most out of our platform.
• Training Videos: A library of short instructional videos that will teach you how to use Topspin.
• Artist Support Portal: This is the main area for all things Artist Support. You can jump around from our active community to our extensive knowledge base to interacting with Topspin employees.
• Artist Knowledge Base: Our comprehensive knowledge base is for new customers as well as those who already have experience with the platform. It contains helpful articles about all aspects of Topspin including video tutorials and tips and tricks.
• Topspin Community Forums: Interact with other Topspin clients, eco-system partners and Topspin employees. Discuss all things Topspin in an open forum.
• F.A.Q.: Answers to commonly-asked questions about Topspin.
• Site Integrations: If you need a plugin to integrate your Topspin store with your Wordpress, Drupal or Expression Engine website, click here. You can also find instructions on setting up a Facebook store here.
• Open APIs: Interested in developing with our APIs? Click here for more info.
We also offer the following resources for learning about Topspin:
• Watch an extensive video demo at your leisure.
• Weekly Webcasts: Watch Ian Rogers, Bob Moz, and special guests as they broadcast live from the Topspin offices in Santa Monica. Each week, they'll discuss Topspin-related topics and answer your questions live on the air. Webcasts occur each Friday at 11:00am Pacific Time on Justin.tv. All videos are uploaded to our YouTube channel for on-demand viewing.
• Berklee Music Course: Online Music Marketing with Topspin: This course will help you develop the online (and offline) marketing expertise necessary to properly execute your campaign using Topspin's platform. The 12-week course covers social media, branding considerations, niche marketing, building and supporting your fan base, developing an online sales strategy, integrating physical marketing into your overall campaign, using data and analytics to guide your campaign, and many more cutting-edge marketing strategies. Click here to learn more and register for the next course.
If you have a problem that can’t be resolved by the links above, click here to contact Topspin Artist Support. Submit your request in as much detail as possible and someone from our awesome support team will respond to you promptly.
