Find Answers
Knowledge base
Get Started
Signing Up For Topspin
Setting Up Payment Info
Setting up your Artist Profile
Promote Your Work
Email-for-Media (E4M) Widgets
- HTML Email-For-Media Widget (Recommended)
- Create An Email for Media Widget (E4M)
- Customize the display of your E4M
- Drop fans off at a custom URL when they confirm & download
- Customizing your confirmation email
- Collect emails on your Facebook page using an E4M
Streaming Players
Single Track Players
Redemption Codes
Download Links
Connect With Your Fans
Emailing Your Fans
- Use Topspin's WYSIWYG email editor
- View email stats
- Send a preview email
- Set up a scheduled send
- Save email drafts
- Target specific demographics using Smart Groups
Managing your fan list
Sell Anything
Create An Offer
- Creating An Offer
- Creating A Digital Preorder
- Gating an offer with a membership
- Organize your campaigns
- Selling large downloads in segments
- Fan Support FAQs
Configuring Your Store
Transactions
Create Products
Merchandise
Tickets
Digital Media
Packages
Memberships
Digital Packages
Tips and Tricks
Sales and Analytics
Navigating your Dashboard
Sales Reports
Monthly Statements
Reporting Sales
Fulfilling Physical Orders
Managing Orders
- Exporting full order details
- Marking Orders as Shipped
- Customer Service Fee
- Updating Customer Receipts
- Editing Order Shipping Status
- Adjusting Inventory Levels
Topspin Fulfillment
Fulfillment Settings
- Flat Fee Shipping
- Setting up Fulfillment
- Receiving Daily Unshipped Order Summaries
- Weight-Based Shipping
- Overview of Weight-Based Shipping
- Multiple Rate Cards
Self-Fulfillment
Third-Party Fulfillment
Managing Your Account
Upgrading Your Account
Access For Your Team
Account Settings
Best Practices
Getting Started
- ★ FAQ
Promotion
Selling
How To Videos
- Topspin Application Overview
- Products Overview
- Create a Spinshop
- Fulfillment Overview
- Topspin Fulfillment
- Manage Your Fan Base
Direct-to-fan Marketing Practices
- Using Google Analytics Goals To Track Email Signups
- Testing And Measurement
- Generating Demand
- Distributing Offers And Demand Capture
- Product Pricing Analysis
- Measuring D2F Performance
Account Management and General Usage
Tips and Tricks
Labs Tools
Developer Tools
Topspin APIs
- Fan API
- Calling Topspin API in your browser
- Redemption Codes API
- Purchase Flow Callbacks
- Flash Widget API
- Event Logger API
How-Tos
- Create a Dynamic Offer Page for Email for Media Campaign
- Radio Buttons
- Topspin Ticketing Page Template
- Create a Page Gate
- What To Do When Things Don’t Work Like You Expect
- Connect Topspin's E4M to your Mobile Roadie email collection tool