1. Click the Redeem button.

2. A window will appear in your browser. Enter your redemption code in the field and then click Redeem.

3. The next screen will display the link: Download Here. Click this to initiate your download.

4. If clicking the link does not initiate the download, right-click on the link and select the option to "Save link as... " to save the file locally. You will then be able to select the location on your computer where you would like to download the file(s).

5. You should then see the download initiate in your browser.

If you've tried these steps and still have issues, please check out the FAQ on Downloads for more information.

If you are still having issues after reviewing the FAQ on Downloads, please contact Topspin Customer Support.

• Important Note: In your request, please make sure to include your original Redemption Code to help expedite resolution time.